Does a billing contact count as a JIRA user?

DeanC March 24, 2016

If you have 10 seats does the billing contact use up one seat?

1 answer

1 vote
Nic Brough -Adaptavist-
Community Leader
Community Leader
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March 24, 2016

No. 

(Unless you add them as a user, of course)

DeanC March 24, 2016

When I go to add a billing contract I get this message so if I give a name this person becomes the billing contact but doesn't take up a seat?

This contact has not been signed up. Please enter the contact's first name, last name and phone number and we will send out their new user credentials via email.

Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 24, 2016

Yes.

The account you are setting up there is an Atlassian account, not an account on your JIRA Cloud system.  The account I use here to post also owns some Atlassian systems, but it can't log into any of them (and hence doesn't consume any licences)

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