Just renewed my starter licence, jira software updated properly but jira core is still at 7.1.9 and says "JIRA Core 7.5.2 is now available" with a download button only. Why can't I update it automatically do I really have to go through the manual process?
Yes, you have to manually update the Jira Core or you have the option to install a fresh Jira Software 7.5.2 and this will come bundled with a Jira Core with the same version.
You can take a look on this link where we have more details:
There are a couple of different methods you can follow depending on the operating system Jira is running on. A complete overview can be found on Upgrading JIRA applications.
Jira Core can't be updated in browser directly like Jira Software or Jira Service Desk sometimes can. This is largely because the Core installation package contains all the underlying pieces that make Jira works, like Apache Tomcat (the webserver hosting the Jira site). Which each update to Core, it's possible that Tomcat could be updated to a newer version which in turn requires that the site be shutdown in order to update that component. That requirement is likely a factor in the inability to then update Core directly in browser. Whereas updating Jira Software or Jira Service Desk are plugins to this main Jira Core that can (sometimes) be updated directly in the browser GUI.
I hope this helps.
If you spend enough time as a Jira admin - whether you are managing a single, mid-sized instance, a large enterprise one or juggling multiple instances at once - you will eventually find yourself in ...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
We're bringing product updates and pro tips on teamwork to ten cities around the world.Save your spot