Dashboard Pie Chart not displaying for some custom fields

Suddenly some pie charts (JIRA cloud) on my dashboards are displaying:

"Unfortunately, one or more of your preferences are now unavailable. Please update your preferences, or remove gadget by clicking delete from the title bar above."

This occurs when the chosen statistic type is a custom field. The charts display fine when the statistic type is a default JIRA field.

The permissions for both dashboards and filters are all OK. Also this seems to have happened without warning - last week the charts displayed with no problems. i suspect this is an issue with Java?

Has anyone experienced this - and/or is there a solution?

 

1 answer

1 accepted

1 vote
Sam Hall Community Champion Nov 30, 2016

Hi Stephen,

It looks like this a a bug in JIRA Cloud which was raised a few days ago:

https://jira.atlassian.com/browse/JRA-63358

You can watch and vote on this issue to follow progress. Hopefully Atlassian will fix soon.

See also these questions for similar issues recently:

Hope this helps a bit.

Sam

Thanks for answering! Looks like this is the issue.

Stephen

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Bridget Sauer
Published Thursday in Marketplace Apps

Calling all developers––You're invited to Atlas Camp 2018

 Atlas Camp   is our developer event which will take place in Barcelona, Spain  from the 6th -7th of   September . This is a great opportunity to meet other developers and get n...

73 views 0 5
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you