Dashboard Pie Chart not displaying for some custom fields

Suddenly some pie charts (JIRA cloud) on my dashboards are displaying:

"Unfortunately, one or more of your preferences are now unavailable. Please update your preferences, or remove gadget by clicking delete from the title bar above."

This occurs when the chosen statistic type is a custom field. The charts display fine when the statistic type is a default JIRA field.

The permissions for both dashboards and filters are all OK. Also this seems to have happened without warning - last week the charts displayed with no problems. i suspect this is an issue with Java?

Has anyone experienced this - and/or is there a solution?

 

1 answer

1 accepted

This widget could not be displayed.
Sam Hall Community Champion Nov 30, 2016

Hi Stephen,

It looks like this a a bug in JIRA Cloud which was raised a few days ago:

https://jira.atlassian.com/browse/JRA-63358

You can watch and vote on this issue to follow progress. Hopefully Atlassian will fix soon.

See also these questions for similar issues recently:

Hope this helps a bit.

Sam

Thanks for answering! Looks like this is the issue.

Stephen

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted 5 hours ago in Statuspage

What are your best incident management tips and stories? #HugOps

 👋Community members! Downtime happens. And great incident response takes a village. Teams like Support, Dev, SRE, Ops, IT, and Marketing have to come together to resolve the problem while keep...

23 views 0 2
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you