2 answers

Thank you for the screenshot I now see that you are using the cloud version of JIRA which does not allow the upload of JAR files from local copies and as you have seen the version available from translations.Atlassian.com does not match the add-on descriptor. You have two options available to you. 

  1. Migrate to a behind the firewall version
  2. Request Atlassian to provide a compatible version that can be installed via the remote URL approach.

 

Please refer to the translations site for available files. 

https://translations.atlassian.com/dashboard/dashboard?lang=cs_CZ

There is no menu item plug-ins, as written in article. Only add-ons, but without any option to install downloaded jar.

If you click on the link for JIRA Core (assuming that this is the application you wish to have in Czech) you will then see this page. 

https://translations.atlassian.com/dashboard/download#/JIRA Core/7.0.9

image2016-2-2 12:41:35.png

You should confirm that this is the right product and then select the version that matches your installed version. 

This will then give you a jar file as a download. Follow the instructions provided below and you should then have the Czech language installed as a plugin.

The manage addons page on JIRA is found at <yourhost>/plugins/servlet/upm and looks like this.

image2016-2-2 12:45:23.png

I tried, but here is message. I have JIRA servicedesk project on your website: We couldn't install the add-on from https://translations.atlassian.com/download/JIRA+Service+Desk/3.1.0-OD-10-001/cs_CZ/JIRA+Service+Desk-3.1.0-OD-10-001-language-pack-cs_CZ.jar. Use an add-on descriptor URL from the Atlassian Marketplace

Ok I see what your issue is. You should leave the URL empty and simply use the file you downloaded. 

image2016-2-2 21:30:53.png

Once you click on upload it will then install the jar file for you.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published yesterday in Jira Service Desk

Frequently Asked Questions for Jira Service Desk (AKA JSD FAQ)

Just the FAQs! Welcome to the Community, and this Focused-FAQ! Here, we've pulled together some of the most frequently asked questions associated with Jira Service Desk (JSD). We hope ...

100 views 0 9
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you