Custom Script- scriptrunner- how do I carriage return

Script run using groovy:


(SendCustomEmail.FIELD_EMAIL_TEMPLATE)        : "New issue $issue.key has been created on your behalf in the Andesa Item Resolution System (AIRS). Andesa Services Issue Description: $issue.summary. This email has been automatically generated and does not require a response. If you have any questions concerning this email, please give us a call. \r\n Andesa Services Help Desk \r\n  941-926-0469 \r\n",

I need to create a new line where you see the \r\n\

How do I do this using groovy?


1 answer

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Accepted answer

I did that last night, but I used html mail with "<p>" for a newline.

Edit: actually, no, I was sending via a script listener.  Still, it may apply, can you set the email format?

Then <br> is a line break, <p> is a new paragraph.

excellent, <p> worked

Hi if i want to use this for plain text what shall i write for a new paragraph or a line break?

Hi Stefani, 

\n will do the trick, so for example the following 


will print:


Thank you very much.

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