Creating issues and comments from email issue

Based on this documentation - https://confluence.atlassian.com/adminjiraserver071/creating-issues-and-comments-from-email-802592933.html

Our infrastructure does not have a POP3/imap configured, plus we have roughly 30 users utilizing JIRA out of our firm.  We are using exchange 2010.  Any advice or workaround?

3 answers

0 vote
Steven Behnke Community Champion Sep 01, 2016

If you have Exchange you have the ability to use IMAP/POP. Is this not an option for you for some reason? Perhaps you can create your own IMAP mail server and then forward emails to that connected email box?

This isn't setup in our environment.  Any recommendations on doing so?

0 vote
Steven Behnke Community Champion Sep 01, 2016

Not offhand. This is a fairly normal and simple request – Many different applications have different requirements for features, such as email ingesting. In this case, JIRA supports IMAP/POP mail protocol only.

I'd be surprised if your internal IT didn't allow for this.

Suggest an answer

Log in or Join to answer
Community showcase
Emilee Spencer
Published Friday in Marketplace Apps

Marketplace Spotlight: DeepAffects

Hello Atlassian Community! My name is Emilee, and I’m a Product Marketing Manager for the Marketplace team. Starting with this post, I'm kicking off a monthly series of Spotlights to highlight Ma...

58 views 0 3
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot