Hi there,
When trying to create a new project and want to enter the Key for it the text keeps vibrating and wouldn't let me amend it. Then when I go to the Project Lead and want to enter it, an error pops up saying 'The JIRA server was contacted but has returned an error response. We are unsure of the result of this operation.' See screenshot below.
Do you have any ideas of what could have caused this?
Thanks,
Zsuzsa
Error message.PNG
Http error 500 is an 'internal server error'.
Open a request with Atlassian Support here: https://support.atlassian.com/servicedesk/customer/portal/23
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
ajax[48595908] error : { successful : false, status : 500, statusText : error, hasData : true, readyState : 4, requestId : 48595908, aborted : undefined, }
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Can you try this?:
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Thanks for your prompt response. I just checked and there is no other project with this Key. However this wouldn't explain the 'Project Lead error'...
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Maybe there's another project using the same key?
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.