Hi, how do I create a report that contains data more than 12 months old? Currently I can only report on data for the past 12 months but I need to report on the last 18 months minimum
Which report(s) are you looking at?
Hi @Phil Eaton,
What type of report do you want to use?
Where does the data reside? In a particular field?
Thanks
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Hi @[deleted]
If I try and create a report on opened cases for example, using custom dates I can only report a maximum of 12 months back which takes me to Nov 2017. What I need to do is report back from May / June 2017
Thanks
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