Create a report where time in each issue status is presented

Hi,

I have searched, but couldn't find any answer. My goal is:
Based on an issue search, how do I get statistics for the found issues of how long each have been in different states in the workflow, e.g. Created, Open, Resolved?
What I want to achieve is to create a report of how long it takes for my organization to answer/fix different types of issues.

Thanks,
Olof 

1 answer

1 accepted

The Created vs Resolved chart will give you some indication of the 'flow' of issues through your workflow but not down to individual statuses.

Have you tried the JIRA Charting plugin. It has a gadget to give you average time in each status.

But that's probably not exactly what you are looking for. The only other tool I've seen that can do this is Eazy BI.

 

Thanks a lot for the reply. I'll check out the Charting plugin for sure.

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Fadoua M. Boualem
Published yesterday in Trello

Using Trello to manage events

As a Jira power user, I was at first doubtful that Trello could benefit my workflow. Jira already uses boards (ones you can customize!), so why would I even need to use Trello?! In this post you will...

355 views 5 4
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you