I want to create a queue in my service desk. I don't know how can i see just the closed cases.
First i press new queue and then i wirte Closed in the Name then i don't know what i muste write in the second one.
Kan you help me please.
I have multiple projects that use variations of the same base workflow. The variations depend on the requirements of the project or issue type. The variations mostly come in the form of new statuses ...
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