Create HipChat Room from Jira

I'm able to create a HipChat room from a ticket and so are some of my admins, but developers can't see the "Create Room" button in tickets. How can I ensure that anyone can create a HipChat room from a JIRA ticket?

Selection_999(641).png

1 answer

Hey Brian!

What's likely causing this issue is that your HipChat is currently configured to only allow admins to create rooms.

To view what permissions are currently active, log in to HipChat in your browser, (as an admin), and go to Group Admin -> Preferences.  From there you should be able to make the needed changes.

And just for your reference, here's the documentation regarding HipChat roles and permissions:

HipChat Roles and Permissions

Thanks!

Suggest an answer

Log in or Sign up to answer
Community showcase
Asked Thursday in Jira Ops

I'm John Allspaw, Ask Me Anything about incident analysis and postmortems

I'm John Allspaw, co-founder of   Adaptive Capacity Labs, where we help teams use their incidents to learn and improve. We bring research-driven methods and approaches to drive effective inciden...

503 views 2 5
View question

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you