Connect Client's JIRA to Our JIRA

[Eldon Wong]

Our client has their own instance of JIRA.  We also have our own instance of JIRA.  Is there a way to connect the two so that if they create a bug in their instance, it'll show up in ours?  Or would we have to force them to use our instance of JIRA when creating a bug in order for us to see?

[francis]

Hello Eldon,

There are different solutions on the marketplace - check following query
https://marketplace.atlassian.com/search?q=issue+synchronisation

We are the team behind Exalate (which is one of these solutions)  
https://marketplace.atlassian.com/plugins/com.exalate.jiranode/server/overview
It fully covers your use case, and we are very willing to help in case you decide to evaluate our solution.

Feel free to book a meeting at your convenience here

https://exalate-demo.youcanbook.me

Francis