Configuration with jira misc custom field

rTrack Support October 1, 2016

Hi ,

i have configured the transition count custom field in our workflow .

Its working fine .

But my query is i have created that field on 28th sep only .

i can able to view the count .i configured that custom field to take the reopen count .

how it works for the previous issues which are all created and resolved or reopened before 28th .

 

will it works for all issues before the custom field created date .

and if i used this custom field in jql as a filter it shows some results with reopen count as one parameter of the filter  and if i removed that reopen count from filter , the data is changing .

Can you help me please .

 

If u need any informations please let me know .

1 answer

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David _old account_
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October 1, 2016

The custom field will work for all past issues, after you do a full reindex (background reindex is fine)

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