I've assigned a component lead to a component of my project. On issues/tickets in the project I've added the corresponding component. On the notification scheme used by the project I've added component lead to the "close event" notification events.
So I expect when I close any ticket with the fore mentioned component it will email this component lead. But this doesn't happen...
Thanks for the reply!
Yes. I'm testing out this function to inform another business area when an issue is closed. So I've created the component lead account myself and have logged in checked permissions etc.
I've used notification helper as admin, but it never seems to reference component lead. It just says notifications will not be sent to my user because they are not the watcher, assignee or reporter.
@Andrew Martin, if you edit the workflow, you can:
That way, you can send the user notifications just on closure of issues.
If you follow these steps, do not forget to remove 'component lead' from 'generic event' notifications.
Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs