Comment field is not coming in the screen when I move from one transition to another transition in JIRA

I have the comment permision.

3 answers

Check again the permission scheme used in your project. Usually it is due to the permission on the comment. Make sure you have that permission either directly or you should be part of that group/project role to get that permission to comment.

I checked. I am in the permission of that project.

I think you'll need to provide more information, like a screenshot of the permission scheme, and a screenshot of the workflow transition configuration for the relevant transition.

Can you double check that there is a screen assigned to the transition?

 

Check if the transition screen has a custom field on it (any custom field will make the Comment field appear in the transition screen)

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Oct 09, 2018 in Jira Core

How to manage many similar workflows?

I have multiple projects that use variations of the same base workflow. The variations depend on the requirements of the project or issue type. The variations mostly come in the form of new statuses ...

372 views 6 0
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you