We have a custom workflow status called Sign Off.
This status is mapped to Done category in our admin configuration.
When I attempt to close a sprint I get a warning for N items being incomplete and an option to move them to backlog or next sprint. N always equals the number of Sign Off tickets in the sprint.
How can make sure the Sign Off status tickets are considered complete when closing a sprint?
Thanks!
My guess is that the "closed" status was not in the right-hand column of the board, and the fix was to put it in the last column.
That worked for me (although it's a little strange given that we have an optional UAT state that actually comes after DONE for certain stories)
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It will only look at the last column, I'd guess that you should probably have that in the last column as well. Assuming you want it to burn-down there.
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We have the same problem. Were you able to resolve?
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I've just noticed this as well. We have 'Done' and 'Closed'. Those issues which are set to 'Closed' whilst having a resolution seem to want to move to next sprint when closing out the sprint.
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