Check who used the form of contact with the administrator Edited

[Aleksandr Budonnyi]

Good day.
Jira has a form of communication with the administrator. Through it sometimes come requests from users.
Question.
How and where can I find out who sent the request if the user did not specify his mail?

[Thomas Deiler · Accepted solution]

Dear @Aleksandr Budonnyi ,

a very pragmatic way would be to trace access requests to this URL outside Jira. Either in the reverse proxy or in tomcat. You could write this request information to a separate log files.

So long

Thomas

[Aleksandr Budonnyi]

Ok. Thank you.