Changing components changes resolution state

Hello, i just changed a component in an Issue and deleted the old component in the component overview of my project. So far everything ok. But now i see that resolution filed was set automatically to fixed ( but it is not) and also something happened to the Planned end ...please see screenshot.....the only activity i did was changing component ....why does this make any changes in resolution and planned end ?IssueK.jpg

4 answers

1 votes

I suspect you have "Resolution" on the "Edit" screen for this issue type.

You should never do that - resolution will be set as soon as it is on any screen that allows for edits.  Remove it as soon as possible.  It should only be used in "resolve issue" type transition screens.

Resolution field is neither on create nor edit nor view screen for that issue type. But evertime i remove from create screen, next day it appears again as required...i do not understand that..neither

I suspect it's on the other tab then. Another test here - click the drop-down for "add new fields" and look for "resolution". I don't think it will be there, because it's already on the screen.

no it appears everywhere in the drop down list, but as i said. i have the impression that over night this changes ..i do not know if because of another do I normally use this resolution field in software project with task and bugs ?

Ok, I gave an answer to "who/why" on the other similar question you posted. Normal use of the resolution field is given on my first answer here - it should be on "resolve issue" transition screens, and never Create/Edit.

Suggest an answer

Log in or Join to answer
Community showcase
Teodora [Botron]
Published Thursday in Marketplace Apps

Jira Inferno: The Nine Circles of Jira Administration Hell

If you spend enough time as a Jira admin - whether you are managing a single, mid-sized instance, a large enterprise one or juggling multiple instances at once - you will eventually find yourself in ...

259 views 0 12
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot