i have a question regarding the "auto-watcher" automatism in jira.
Normally an reporter is set to the issue´s watcher list automatically.
But we have the problem that someone of our customers creates an issue. After this we change this issue adapting the reporter to a shared account.
Behind this shared account is a mail distributor that sends all changes to the issue to a specified set of receivers.
The problem: after changing the reporter, this new reporter isn´t automatic set to the watchers list.
Do you know a solution for this?
Yes, you are right, but i don´t want to create a special notification scheme for this project.
If i add the reporter in the notification scheme to all event where the watcher is enabled, what will happen with projects where the reporter won´t be changed, where he is automatically set to a watcher. Will he receive every mail twice? Cause he is in the role reporter and in the role watcher?
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