Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal

Recognition

  • Give kudos
  • Received
  • Given

Leaderboard

  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Change outgoing email on Jira cloud

I am using Jira's web portal and I can't figure out where I can change the outgoing email. When emails are sent, the from email is jira@project.atlassian.net - I'd like to use my companies. I can only find documentation on how to change the SMTP server for a local server.

4 answers

Drats. Well thank you for the information!

Hello, 

it seems that you can now configure the cloud instances to send e-mail on behalf of your domain which might solve this issue :

https://confluence.atlassian.com/adminjiracloud/configuring-jira-cloud-to-send-emails-on-behalf-of-your-domain-900996548.html

I wonder why they opted for such a complicated approach? Why not just have options to configure mail-server with an adress, username and password?

Because a LOT of people who set up mail servers use additional parameters.

Like Corentin Mehat likes this

If additional parameters need to be used, they should be available together with the basic parameters (as in any other mail configuration). 

I agree, Atlassian sometimes do things the hard way.

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Jira

Announcing the waitlist for Jira Work Management

Hey there Cloud Community members! We’re excited to give you the first glimpse of the new home for business teams on Jira — Jira Work Management. Jira Work Management is the next generation of J...

153 views 3 7
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you