Cant access atlassian site from our public IP

Hi,

From our public IP we cant access few Atlassian project dashboards. When we changed the public IP and checked it worked successfully. 

Seems like our public IP is blacklisted on your servers. Need to fix this soon. Some help would be appreciated.

Thanks in advance. 

1 answer

0 votes

Please raise a request at support.atlassian.com for help.

Hi Robert,

Thank you for the reply. Yes finally i did that yesterday. Now waiting for a reply from them. Its being almost 15hrs and still no reply. Hope for the best.

Thank You. 

Suggest an answer

Log in or Sign up to answer
Community showcase
Asked Dec 06, 2018 in Jira Ops

I'm John Allspaw, Ask Me Anything about incident analysis and postmortems

I'm John Allspaw, co-founder of   Adaptive Capacity Labs, where we help teams use their incidents to learn and improve. We bring research-driven methods and approaches to drive effective inciden...

5,523 views 21 17
View question

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you