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Cant access atlassian site from our public IP

lakinduj
lakinduj February 14, 2017

Hi,

From our public IP we cant access few Atlassian project dashboards. When we changed the public IP and checked it worked successfully. 

Seems like our public IP is blacklisted on your servers. Need to fix this soon. Some help would be appreciated.

Thanks in advance. 

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Robert Massaioli _Atlassian_
Robert Massaioli _Atlassian_
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
February 14, 2017

Please raise a request at support.atlassian.com for help.

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lakinduj
lakinduj February 15, 2017

Hi Robert,

Thank you for the reply. Yes finally i did that yesterday. Now waiting for a reply from them. Its being almost 15hrs and still no reply. Hope for the best.

Thank You. 

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