Cannot run JIRA and Confluence together

Hi,

 

I have recently purchased JIRA and Confluence together and I'm having a number of issues in settingmythese 2 services togetherinmy local machine. Herearethe following:

  1. Cannot run JIRA and Confluence together. I have to explicitly switch off one of the twoserviceto make the other run. 
  2. Cannot create a user, as admin for the either of the service. 
  3. Cannot login into JIRA even after resetting passwordto hash-coded 'admin' as showninthe Atlassian guideline site. Each login attempts follows endless CAPTCHA verifications. 

 

 

My company seems in a very critical situation. Any technical support/phone-number at this point will be very helpful. 

 

Thanks. 

 

2 answers

This widget could not be displayed.
Ann Worley Atlassian Team Jun 27, 2016

Hi Jenny,

Since this is critical for your company, please open a support request at https://support.atlassian.com.

Best wishes,

Ann

 

 

This widget could not be displayed.
Chuck Talk Atlassian Team Jun 27, 2016

Hi Jenny,

Please open a ticket at https://support.atlassian.com to obtain technical support.

Sincerely,

Chuck Talk | Premier Support
Atlassian

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted yesterday in Jira

What modern development practices are at the heart of how your team delivers software?

Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...

58 views 0 1
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you