Cannot run JIRA and Confluence together



I have recently purchased JIRA and Confluence together and I'm having a number of issues in settingmythese 2 services togetherinmy local machine. Herearethe following:

  1. Cannot run JIRA and Confluence together. I have to explicitly switch off one of the twoserviceto make the other run. 
  2. Cannot create a user, as admin for the either of the service. 
  3. Cannot login into JIRA even after resetting passwordto hash-coded 'admin' as showninthe Atlassian guideline site. Each login attempts follows endless CAPTCHA verifications. 



My company seems in a very critical situation. Any technical support/phone-number at this point will be very helpful. 




2 answers

1 vote
Ann Worley Atlassian Team Jun 27, 2016

Hi Jenny,

Since this is critical for your company, please open a support request at

Best wishes,




0 vote
Chuck Talk Atlassian Team Jun 27, 2016

Hi Jenny,

Please open a ticket at to obtain technical support.


Chuck Talk | Premier Support

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