Completely new to JIRA. Trying to get academic license applied. I have to enter my Server ID, but I can't find it. The instructions say:
I clicked Settings icon and it was automatically opened to the System tab.
But I cannot see any "System info" link". Can you please provide information about how to directly access this and find my Server ID?
Are you looking to apply an academic licence to a JIRA Server or a JIRA Cloud instance? It sounds like maybe you are trying to apply to JIRA Cloud, but following instructions for JIRA Server. Can you share a link to the docs you are looking at?
If you are trying to apply to JIRA Cloud, I'm not sure if Atlassian actually offer academic pricing for their Cloud products. The info here seems to imply that it is only available for server products: https://www.atlassian.com/licensing/purchase-licensing#pricinganddiscounts-5
5. Are there any discounts for academic institutions?
Academic pricing is available to qualified academic institutions for Atlassian's server products.
It might be worth contacting Atlassian directly to check for sure: https://www.atlassian.com/company/contact/purchasing-licensing
Or (as Ignacio says) asking a question using the Atlassian Support portal for Cloud products, here: https://support.atlassian.com/servicedesk/customer/portal/23
Hope this helps.
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