Hello there, I've been installing the following:
JIRA Software + JIRA Service Desk
all of these were installed on 3 different occasions, but none of them is letting me find the JIRA Service Desk option when creating a new Project.
I'm using my own server, as the cloud service doesn't give me the option to use addons (right???).
How can I find a solution to my Service Desk problem?
Service Desk and Software are
My guess is that you've installed Software, and then not added Service Desk to it (or installed SD separately, so you've got two systems)
The best route for installing JIRA + SD + Software is:
After installing Service Desk, please go to Administration --> Applications --> Versions & licenses and check If Service Desk have a valid license, if not you need to add at least a trial license before being allowed to create a new service desk project.
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