Cannot enable JSON export

I followed the instruction here to enable JSON exporter but wasn't success

https://confluence.atlassian.com/jirakb/how-to-enable-json-export-in-jira-723158427.html

It says 'Module cannot be modified' as in the screenshot

 

image2017-1-7 10:3:44.png

1 answer

The instructions are for JIRA Server and you can not enable these under jira-cloud. Ask the support to enable it for you: https://support.atlassian.com/servicedesk/customer/portal/23.

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