I used to attach my screen shot by copying and pasting the captured image in JIRA ticket directly (It even worked yesterday, U.S. EST 06/15/2016).This's really useful feature for developer if you fail a JIRA ticket. I won't be able to copy and paste any screen shot when I edit the description field or add a comment today (U.S. EST 06/16/2016). Is it BUG? Would it be possible to get addressed ASAP? Our QA/UAT/Client Service team use this feature frequently.
Note - I can copy & paste the screen shot in JIRA ticket while creating a new ticket.
Mac Laptop Pro - Version 14.0
Chrome - Version 51.0
Safari - Version 9.1.1
JIRA Cloud - v1000.73.0
Jing - Capture and share images and video
I'm having the same problem.
Two days ago (June 14, 2016 at around 5 PM PST) this problem did not exist. At that time we were pasting images captured using the Snipping Tool into the Comments of existing tickets.
We're running on Windows 10.
This issue might not only impact to an individual, but also affect the team members from different JIRA users who utilize it in the daily basis. No sure how we can bring it to JIRA support team attention quickly. What I can do is to attach the url of this link along with Cloud-9088 ticket. I hope it will help.
Just a note, but several of us complained about this - and opened a separate ticket on it. We have been told a fix is in (as of yesterday) and will be released soon, but they wont tell us when it will roll out.
They apparently did a release last night that munged up the Dashboard color palette nice and proper - but this copy/paste bug is still a problem and doesnt work.
Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...
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