Can you please update your documentation?

It's incredibly wasteful to read through this old documentation when none of it applies whatsoever to your new UI. All the screenshots are wrong. There aren't the same options. It's confusing and lazy on your part.


I understand you have a lot of users and you don't want people opening support tickets for every single question, but in order to have a self-sustaining forum you need to ensure you have accurate documentation available.


You seriously need to implement documentation into your project management and ensure any new release coincides with the release of new documentation.

2 answers

1 vote

Which pages are you looking at? Most of the cloud/latest stuff seems ok to me

0 votes

Hi @Sean Samborski,

Thanks for the feedback. We've recently done a lot of work on the documentation in line with the JIRA 7.0 release, and we're grateful for all feedback, good or bad! We made a lot of changes and we're constantly working to refine these and reduce friction for our customers.

If you can give me with a little more info, like what pages you felt were wrong or misleading, I'll do my best to get it rectified for you by creating a ticket on our own JIRA instance and following it up. I'll assign it to myself and provide you with the reference so you can track the progress.



Suggest an answer

Log in or Sign up to answer
Community showcase
Asked Thursday in Jira Ops

I'm John Allspaw, Ask Me Anything about incident analysis and postmortems

I'm John Allspaw, co-founder of   Adaptive Capacity Labs, where we help teams use their incidents to learn and improve. We bring research-driven methods and approaches to drive effective inciden...

5,430 views 21 17
View question

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you