We have several issue types used by a project but only want to notify a workgroup when only 1 of the issue types is "assigned". I thought I could do it via an event, but I can't figure out how to tie "assigning" event to it's workflow since it is not a transition step.
We are using 6.4.5/Server
Another option I can think of is to use the JIRA Automation Plugin.
You can create an automation rule to trigger a custom event whenever an issue is assigned. You can also use the filter to restrict that to happen only for bugs. The new event will be used in the notification scheme to send notifications only to the selected group.
You can create a filter that lists issues of type 'Bug' which were assigned in the last 'N' minutes. You can then create a filter subscription that runs every 'N' minutes to notify the group you want.
If you spend enough time as a Jira admin - whether you are managing a single, mid-sized instance, a large enterprise one or juggling multiple instances at once - you will eventually find yourself in ...
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