Can you hide the fact that a comment is restricted?

I have a user that will potentially be doing screen shares with clients and does not want them to see the fact that a comment is restricted to a group. Is it possible to hide that?

 

3 answers

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It is not possible to hide that. In Server version, we can probably do it with some javascript but that is not an option in JIRA Cloud.

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You can effectively achieve that by taking the screenshot from an account with access to the project (Browse Projects permission) that doesn't belong to the group or project role to which the comment was so restricted.

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Chris Fuller Atlassian Team Jun 29, 2016

But, if the comment is restricted to a group, wouldn't you want to hide the comment completely, not just the fact that it's restricted?! If they can view the issue from their own accounts, they will notice that they don't see these comments, so what's the point? And if it was worth restricting in the first place, then why would you let people without that access see it during a screenshare?

I would suggest that if you want to keep this information hidden, the person doing the screenshare should access JIRA using an account that has no special privileges and therefore will not see the comment at all.

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