We are setting up a new process where we have one 'Project' but many Issue Types and want to know if we can base who the ticket is assigned to based on the issue type. For instance, Project = SUG and Issue Type = Spectra. The owner of the Spectra product is me. If a new ticket is opened with these criteria, will it automatically be assigned to me based on the Issue Type?
Yes you can configure this on a per-project basis in your workflows.
Here is an article I feel will help:
Hope this helps!
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