Can we request a license for 1 user for the "Portfolio for JIRA addon" when we have 250 JIRA users? We want only 1 user to be able to use the addon.
No, you need a 250 user licences to match your JIRA licence.
In the future, that may change if Portfolio makes the transition from "add-on" to "application" like JIRA Software and Service Desk have, but I don't know if that's even a plan for Portfolio.
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