Can't upload new avatar

I cannot upload an avatar to any of my projects. I can select it and choose the area I want to show, but then I get the following error:


Cannot attach file Admin 1.jpg: Failure{cause=org.apache.http.conn.ConnectionPoolTimeoutException: Timeout waiting for connection from pool, reason=TRANSPORT_ERROR, message='null', httpStatusCode=null} When uploading avatar: 10407, size: com.atlassian.jira.avatar.SizeOrOriginal$OriginalSize@8201fe


Please assist.

1 answer

1) Try another browser.

2) Try log out and re log in again. 

3) Your pic is too large.

I don't get any error, but trying a different browser worked for me. Thanks for that suggestion.

Suggest an answer

Log in or Join to answer
Community showcase
Teodora [Botron]
Published Thursday in Marketplace Apps

Jira Inferno: The Nine Circles of Jira Administration Hell

If you spend enough time as a Jira admin - whether you are managing a single, mid-sized instance, a large enterprise one or juggling multiple instances at once - you will eventually find yourself in ...

239 views 0 11
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot