Can't log in to find SEN for support

Adam Roch February 23, 2017

I can't log in to our JIRA at aetherealsolutions.atlassian.net in order to find our SEN to submit a support ticket. What should I do?

1 answer

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Sam Hall
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February 23, 2017

Hi Adam,

You don't need the SEN to raise a ticket if you use this link: https://support.atlassian.com/servicedesk/customer/portal/23/create/185

You can just put your Cloud URL when raising the ticket.

If that doesn't work, you could try here: https://www.atlassian.com/company/contact/general-inquiries

Hope one of these helps.

Sam

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