My company colleague can't log in JIRA(account info is right),and shows "Failure in the Atlassian Cloud authentication system."??? But i can log in.
Ohh, very little information, so start with this:
If you can see him in the user directory: Is he in the same user directory as you? Is he added to jira-users? Can you see failed logins on his user? What does the logs say?
If not: Is all elements you might LDAP filter on fulfilled? Is he in a part of the LDAP forrest as other users?
Hi Community! The Jira Service Desk marketing team is looking for customers who have successfully switched from Zendesk to Jira Service Desk! We’d love to hear your thoughts on the pros and ...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs