Can't enable Jira Toolkit Plugin OnDemand

Hello!

The JIRA Toolkit Plugin is preinstalled, but every module is disabled and there's no button to enable it.

Am I missing something?

Capturar.PNG

1 answer

1 accepted

0 votes
Accepted answer

The plugin wiki says:

Using the JIRA Toolkit in OnDemand

This add-on is pre-installed in all OnDemand instances, however it is disabled. To enable it, please contact support.

Please file the ticket here.

Did you file a ticket?  I'm having the same problem.

Hi @Anne Bright, please note that you need to file a ticket to enable the addon, not to fix something.

@Anne Bright, I did file a ticket to enable the addon. They answear / enable real quick.

 

Moronic that this is a necessary step for cloud users. There is no indication whatsoever on that page that this would be the solution. Had to search for nearly half an hour before finding this answer.

Hi to all,

I made the request but I don't understand the real reason to do this action. There is a specific problem? plugin may be dangerous? Please @Volodymyr Krupach can explait this?

Thanks in advance

FABIO

Hi Fabio Genovese,

I am not Atlassian employee so I can not answer on their name. I only can cite a text from the wiki page:

As with all plugins from Atlassian Labs, please take care using this plugin as we do not officially support them as a priority. 

Hi @Volodymyr Krupach,

Thanks for your answer. I didn't know this. this is a only a question and you answer smile with citing a wiki page. I think this is the real reason. 

Thanks

FABIO

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Jan 15, 2019 in Statuspage

Introducing Statuspage Getting Started guides! First up: What is Statuspage?

Over the next several weeks we'll be sharing some of our Getting Started guides here in the community. Throughout this series of posts, we'd love to hear from customers and non-customers ab...

304 views 5 2
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you