Can't create issues in Jira

Michael Roberts May 2, 2016

I can no longer create issues in JIRA. I get the following nonsensical error message referencing a non-existent field called "Account":

Account: Account is required. 

1 answer

1 vote
Nic Brough -Adaptavist-
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May 2, 2016

That suggests that the field "account" has been removed from the screens, while your workflow contains validators and/or field configuration say that the field is mandatory.

The "account" field is often a function of the Tempo add-on - do you have that in your menu?  Could you check if it's installed and enabled?

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