Can't create/find jira.home, application.properties or config.bat file

[jbzowyCW]

Hello,

I'am trying to update jira core from 7.11.1 to 7.12.2 by installator but there's no jira.home, application.properties or config.bat at directory where jira is installed. Can you tell me how to create/find those files ? The server is installed on Windows.

[Prakhar Srivastav {Appfire} · Accepted solution]

@jbzowyCW

If at the time of installation you have not customized the path the it should be :

• C:\Program Files\Atlassian\Application Data\JIRA (on Windows) or
• /var/atlassian/application-data/jira (on Linux)

Use this article for help :

https://confluence.atlassian.com/adminjiraserver073/jira-application-home-directory-861253888.html

[jbzowyCW]

There's only dbconfig.xml with db connection details and i can't do update using this directory.

[Prakhar Srivastav {Appfire}]

Along with dbconfig.xml there should be jira home folder.

In the installation directory you have jira properties file where you can see the exact location of these files.

If they are not present to the specified path then I something must went bad during upgrade. I hope you have taken the backup.

Regrads

Prakhar

[jbzowyCW]

Unfortunately there's no jira home folder and in backup from version 7.1.7 I can't see those files too.  Now version is 7.11.1. Somehow it was updated without those files.

[Nic Brough -Adaptavist-]

Jira cannot work at all without a "jira home", so if the old version is running ok, there is one somewhere.  Try the "system information" page in admin, that will tell you where it is installed and what you chose for jira home.

[Irfan Mazli Mazuki]

Hello @jbzowyCW,

As Prakhar and Nic have mentioned, if the JIRA instance is working, that would mean <JIRA_HOME> directory is present. If you are able to locate the dbconfig.xml file, that directory is the <JIRA_HOME> directory. Alternatively, you can check the Administration > System > System Info page or use the JIRA Application Configuration tool to check the <JIRA_HOME> directory of the JIRA instance.

The config.bat file will be located in the <JIRA_INSTALL> directory. This is the file that will be used to run the JIRA Application Configuration tool (as mentioned earlier). The jira-application.properties file is located in <JIRA_INSTALL>/atlassian-jira/WEB-INF/classes directory.

For more information on the JIRA directories, you may refer to Jira application installation directory (<JIRA_INTALL>) and Jira application home directory (<JIRA_HOME>).


Kind regards,
Irfan