Can't connect to Bugzilla MySQL db when importing issues into Jira

I am moving from Bugzilla to Jira Ondemand. To get there I'm importing my bugzilla issues into jira server (then into ondemand)

I'm getting this error when I try to run the importer

"Error connecting to the database: Could not create connection to database server. Attempted reconnect 3 times. Giving up."

I've tried the suggestion on this page already:

We are running this mySQL version on the bugzilla server:

mysql Ver 14.14 Distrib 5.1.73, for redhat-linux-gnu (x86_64) using readline 5.1



1 answer

Most likely bugzilla server blocks 3306 MySQL port form outside. Make sure to adjust the firewall. You may need to google how to do it for your redhat version.

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Bridget Sauer
Published Thursday in Marketplace Apps

Calling all developers––You're invited to Atlas Camp 2018

 Atlas Camp   is our developer event which will take place in Barcelona, Spain  from the 6th -7th of   September . This is a great opportunity to meet other developers and get n...

230 views 0 6
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you