Can't attach files in Jira cloud

Andres Petrocelli April 6, 2017

It's been happening a couple of times and now since yesterda. The button is greyed out.

it gives me the following error:

com.atlassian.jira.issue.attachment.store.media.MediaApiStreamAttachmentStore$FailureMediaApiResponseException: [AttachmentUploadFailure] Could not upload temporary attachment Failure: Failure{cause=java.net.SocketTimeoutException: Read timed out, reason=TRANSPORT_ERROR, message='null', httpStatusCode=null}

Cheers, A

2 answers

1 vote
Kelly Allers April 6, 2017

We have the same issue:

com.atlassian.jira.issue.attachment.store.media.MediaApiStreamAttachmentStore$FailureMediaApiResponseException: [AttachmentUploadFailure] Could not upload temporary attachment Failure: Failure{cause=java.net.SocketTimeoutException: Read timed out, reason=TRANSPORT_ERROR, message='null', httpStatusCode=null}

When will this be resolved?

David Gamache April 6, 2017

Same for us too. Can't add or open attachments. All project icons and avatars aren't working too.

0 votes
Greg Sussman April 6, 2017

Atlassian seems to be having system wide issues with attachments.

Hopefully this is resolved soon.

http://status.atlassian.com

David Gamache April 6, 2017

Resolved.

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events