Can someone check my JQL expression?

Angela Tran June 24, 2016

I'm using the Automation plugin to trigger the close transition for issues that have been Resolved for a certain amount of time. 

 

Case 1

When an issue has been Resolved for 72 hours, close issue. 

JQL 1 

project = "HELP" and status = "Resolved" and resolved < -72hours

 

Case 2

When an issue has been Reopened from Resolved in the last 72 hours, close the issue when it has been in Resolved for 24 hours

JQL 2

project = "HELP" AND status = Resolved AND Resolved <-24hours AND status WAS Open AFTER "-72hours"

 

Thanks

 

1 answer

0 votes
RVal
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June 24, 2016

JQL 1 looks ok to me

For case 2 I would suggest you add a separate state - Reopened. If you use Open state for both Create -> Open -> Resolved & Resolved -> Open -> Resolved I don't think it is possible to differentiate one from the other one using JQL.

 

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