I'm using the Automation plugin to trigger the close transition for issues that have been Resolved for a certain amount of time.
When an issue has been Resolved for 72 hours, close issue.
project = "HELP" and status = "Resolved" and resolved < -72hours
When an issue has been Reopened from Resolved in the last 72 hours, close the issue when it has been in Resolved for 24 hours
project = "HELP" AND status = Resolved AND Resolved <-24hours AND status WAS Open AFTER "-72hours"
JQL 1 looks ok to me
For case 2 I would suggest you add a separate state - Reopened. If you use Open state for both Create -> Open -> Resolved & Resolved -> Open -> Resolved I don't think it is possible to differentiate one from the other one using JQL.
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