I'm using the Automation plugin to trigger the close transition for issues that have been Resolved for a certain amount of time.
When an issue has been Resolved for 72 hours, close issue.
project = "HELP" and status = "Resolved" and resolved < -72hours
When an issue has been Reopened from Resolved in the last 72 hours, close the issue when it has been in Resolved for 24 hours
project = "HELP" AND status = Resolved AND Resolved <-24hours AND status WAS Open AFTER "-72hours"
I have multiple projects that use variations of the same base workflow. The variations depend on the requirements of the project or issue type. The variations mostly come in the form of new statuses ...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG