HI @Kelvin Chan,
It should be compatible, if it's throwing an error during upgrade it could be something else. I'd suggest logging a ticket with our support team at www.support.atlassian.com, they'll be able to help you troubleshoot the upgrade.
Finally I can get the JIRA 7 with Core installed successfully. However, when I apply our existing JIRA license key into the JIRA Core, I have got the following error:
The license could not be installed.
This license is not for the selected product. Please make sure that the license is for the selected product and contact Support if the issue continues.
Can you please advise what to do next?
Atlassian Summit is an excellent opportunity for in-person support, training, and networking.Learn more
Hello! I'm Rayen, a product manager at Atlassian. My team and I are working hard to improve the trial experience for Jira Software Cloud. We are interested in talking to 20 people planning t...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs