6.4.11#64026-sha1:78f6ec4 version of jira. We can not attach such type file, txt, pdf etc works fine, but not jpg pr jpeg. IF I attach and save, it will goes to time out and: We have server version of JIRA (not cloud)
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After that it is not possible to open that issue any more. I can see the issue in backlog (or active sprint) but if I click it , it goes to timeout.
If I try to export it to excel, excel can not download it.
We just updated to this version of jira. Old jpg/jpeg files will open (attached before this update)
RESOLUTION: (this works for us)
It indicated that Java could not locate the appropriate class, we need to force JIRA to build all cache again by doing few steps below:
ception in thread "file-attachment-store:thread-489" java.lang.NoClassDefFoundError: Could not initialize class com.sun.imageio.plugins.jpeg.JPEGImageReader
at com.twelvemonkeys.imageio.plugins.jpeg.JPEGImageReaderSpi.createReaderInstance(Unknown Source)
Bother. When I saw this, it was because the wrong JVM was in use. But yours is fine.
I think this one needs to go to Atlassian support - I can't replicate it, and I can't find any reason why it's failing. I'd give https://support.atlassian.com as much information as you can!
I have multiple projects that use variations of the same base workflow. The variations depend on the requirements of the project or issue type. The variations mostly come in the form of new statuses ...
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