i try config email outgoing but show error blow:
Unfortunately no connection was possible. Review the errors below and rectify:
Username vs Password -> i Confirm correct.
Hope Receive Feedback Soon.
Thank you very much.
Can you try to do the telnet request to smtp server and see if you are able to reach(do this in your jira server's console)?
telnet smtp.gmail.com 465
And also make sure to put a checkbox next to Change password and reenter the password to see if it's working.
Hi Shankar Asam,
Telnet working well,
And i put a checkbox next to Change password and reenter the password.
Here Error when i send email test:
An error has occurred with sending the test email:
com.atlassian.mail.MailException: javax.mail.AuthenticationFailedException: 535-5.7.8 Username and Password not accepted. Learn more at
535 5.7.8 https://support.google.com/mail/?p=BadCredentials y66sm1825081pfy.66 - gsmtp
Just to make sure, did you try the steps given in the google support link?
If you have these problems or can’t sign in, first check to make sure you’re using the right password.
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