I have JIRA and Confluence with users using both.
Is it possible to offer suggestions to user in JIRA from KB Articles when they are creating issues? just like how suggestions are shown in JIRA Service Desk (integrated with Knowledge Base) when Customers raise support?
I wish. But no, that can't be done. Feel free to suggest it on Atlassian's JIRA, or to vote on an existing issue for this (I found this, but it's not 100% the same)
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