Can confluence be used as Knowledge Base from Jira?

I have JIRA and Confluence with users using both. 

Is it possible to offer suggestions to user in JIRA from KB Articles when they are creating issues? just like how suggestions are shown in JIRA Service Desk (integrated with Knowledge Base) when Customers raise support?

1 answer

1 accepted

0 votes
Accepted answer

I wish. But no, that can't be done. Feel free to suggest it on Atlassian's JIRA, or to vote on an existing issue for this (I found this, but it's not 100% the same)

Suggest an answer

Log in or Sign up to answer
Community showcase
Published 3 hours ago in Jira Service Desk

Frequently Asked Questions for Jira Service Desk (AKA JSD FAQ)

Just the FAQs! Welcome to the Community, and this Focused-FAQ! Here, we've pulled together some of the most frequently asked questions associated with Jira Service Desk (JSD). We hope ...

18 views 0 4
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you