When a new issue is created it is not opened immediately. I'm left looking at the last screen I was working on. This is not useful. AT ALL. I need to be able to work with the new ticket immediately. I don't appreciate having to go searching for my new ticket because some barely visible dialog disappears after a few seconds. How can I kill this demon permanently?
Not out of the box. You may be able to do this with scripting. If this isn't true for ALL users implementing the logic to decide when to do it may be tricky. If you have the assign issue permission and the assignee field is on the create screen you can assign it to yourself which would make it easy to find. Across the board with ticketing systems I doubt many issues are opened and then immediately worked on by the same person.
It used to do that all the time. So many people complained about it interrupting what they were doing, Atlassian moved it to a popup so you didn't lose what you were doing!
I do understand the desire for different behaviour for different ways of working - I remember asking them to make it a profile option so that an individual user could suppress the popup completely (i.e. default the behaviour to the "right click - open in new tab" Jeremy describes, but it never got anywhere.
I do see this:
The back arrow won't work - you'll have been through two screens for a start, and the one in the middle will be prompting you for data, and the context of the original screen may have been lost by the act of visiting the new issue screen as well.
I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...
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