Can I trigger an e-mail from a status change?

 

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Yep. That's all handled by the notification scheme of your project, but make sure you created a mail handler beforehand. It's all explained in the documentation.

You don't need a mail handler to get notifications to go out of JIRA - they're for processing incoming email. 

You do need to think about what you want to do if a user clicks "reply" though, and an email handler is a really good option.

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