Can I trigger an e-mail from a status change?

 

1 answer

Yep. That's all handled by the notification scheme of your project, but make sure you created a mail handler beforehand. It's all explained in the documentation.

You don't need a mail handler to get notifications to go out of JIRA - they're for processing incoming email. 

You do need to think about what you want to do if a user clicks "reply" though, and an email handler is a really good option.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Oct 09, 2018 in Jira Core

How to manage many similar workflows?

I have multiple projects that use variations of the same base workflow. The variations depend on the requirements of the project or issue type. The variations mostly come in the form of new statuses ...

235 views 6 0
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you