Can I set a custom field value when an issue is created from an email?

I have a custom field (required). I want users to be forced to set a value when they create issues in Jira, but I want to set a default value when issues are created from emails. Is there a standard way to achieve this?

 

I have managed to do it with a Jython script, but I would prefer a standard configuration.

1 answer

1 accepted

It is very easy when you use Email this issue plugin.

Jack Brickey Community Champion Mar 04, 2016

Question - "Email this issue" plugin? can you provide a link to this plugin?

Jack Brickey Community Champion Mar 07, 2016

Thanks Michal. I noted that it is only for server installations. sad

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published yesterday in Jira

5 ways you can make the most of Jira Software and Bitbucket Cloud

As part of the Bitbucket product team I'm always interested in better understanding what kind of impact the use of our tools have on the way you work. In a recent study we conducted of software devel...

59 views 0 5
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you