I would like to mark all components for searching and clear one component I would like to exclude. Can I achieve that without marking all components separately? It requires a lot of clicking to do it that way.
Alternatively select the one you want to ignore and then switch to advanced searching and replace the IN clause with NOT IN. Eg...
in advanced view and then you simply add the word NOT as below
Hi @Christopher Yeleighton, The approach as described by @Nic Brough [Adaptavist] will work for the basic search method, my alternative was to use the basic search to the point where you want to remove the single component (or group of components). It is worthwhile getting to know the Advanced format as it provides greater functionality than you can achieve with the Basic search.
I'm John Allspaw, co-founder of Adaptive Capacity Labs, where we help teams use their incidents to learn and improve. We bring research-driven methods and approaches to drive effective inciden...
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